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What sets us apart from other collection agencies? At PCS we provide unmatched recovery while remaining wholly committed to protecting our clients' image in the eyes of their customers and the public. Our company values of professionalism, quality and integrity are central to how we conduct business. Our dedication to upholding these values means that we provide our clients with exceptional service while treating each consumer with dignity and respect. We continually strive to:
- Provide our clients with the greatest return on their receivable assets.
- Bring the highest level of integrity, professionalism and value to our clients.
- Focus on education and training to support our staff and ensure quality.
- Support our community and the community-based efforts of our staff and clients.
We are dedicated to providing our clients with the highest level of customer service. Our Client Care Team representatives provide amicable and professional assistance with a proactive and positive approach to resolving all questions and concerns quickly and efficiently. Our representatives are continually striving to meet the individual needs of our clients, and to provide exceptional customer service. Client Care procedures ensure fast resolutions and prompt, thorough follow up on all issues.
The Client Care Department is available by telephone from 8-5 Monday through Friday. Call us today to learn more about our unique approach to collections.