About Us

Joe Hawes,

President and Chief Executive Officer, Hawes Financial Group

As President and CEO of Hawes Financial Group, Joe oversees all finance, business development, marketing, production, and administrative affairs of Professional Credit Service (PCS). Joe directs the executive and management teams, promoting an environment of open communication and innovation. Beginning in 1989, Joe has maintained positive relationships with PCS clients and regulatory entities at every level. He understands how to handle recovery for all account types and prioritizes implementation of systems that provide maximum service to clients and consumers alike.

With More than 20 years experience in the credit and collections industry, Joe is an active member in a number of credit and finance organizations. He is recognized for leadership, focus on education, and community involvement. Joe earned his MBA from the University of Oregon, Charles Lunquist College of Business Administration.

Scott Purcell,

Chief Operating Officer

Scott is responsible for the operating activities and results of Hawes Financial Group (HFG) and its related operating entities, including Professional Credit Service (PCS). Scott uses his broad base of experience to bring measurable results to the collective endeavors of the team. Prior to joining HFG in 2010, Scott owned and operated a consulting firm, worked as an audit partner for Moss Adams LLP (the 10th largest CPA firm in the country), and served as the chief operating officer of a small, publicly traded international technology firm. Scott earned his bachelor's degree in Business Administration - Accounting from Oregon State University.

Scott is a certified facilitator of Measurable Management® and the Allenbaugh® Performance Coaching System. He is also a supporter of economic development through participation in international micro-finance programs.

Jeff Johnson,

Chief Marketing Officer

Jeff is responsible for all client customer service at PCS and its sister companies, HealthFirst Financial and HeRO Outsourcing. He is heavily involved in staff communication training, as well as coordinating the training needs of all clients, both on- and off-site. Jeff joined Hawes Financial Group in 2005 as a regional sales manager, and was quickly promoted to manage all marketing and client services functions. Through his leadership, client services personnel have continued to receive marks of excellence in follow up, attention to detail, and overall client satisfaction. Jeff holds a degree in business administration from Brigham Young University in Provo, Utah.

Buz Mattson,

PCS President and General Counsel

Buz began representing PCS in 2005, and now serves as President & General Counsel. He oversees corporate, licensing and litigation matters, as well as operational activities. Buz specializes in complaints and answers in civil litigation. He supervises a staff of 30 legal professionals, who handle judgments in all 36 Oregon counties. He also supervises Oregon Small Claims cases, and Washington litigation staff. Buz received his law degree from the University of Oregon School of Law in 1994. While working towards his degree he served as Associate Editor for the Journal of Environmental Law and Litigation, and as the Class Representative to the Student Bar Association.

Dave Cary,

VIce President - Financial and Commercial Services

Dave has over thirty years in the finance and banking industry with positions in credit management, collection administration, and sales. His primary duty with PCS is to direct and oversee the production and revenue generating processes of the Finance, Commercial, Utility, and Special Assets collection groups. In addition, a key component of his position is working with clients and internal employees to enhance PCS's existing products and to develop new avenues of income. Dave originally joined a PCS sister company, McKenzie Leasing and Finance, and continues to serve as its General Manager.

Mark Hasson,

Vice President - Strategic Collections Operations

Mark is responsible for the optimization of Professional Credit Service (PCS) collection activities. With over 30 years in the credit and collections industry, Mark has a deep understanding of effective collection techniques, as well as the importance of maintaining positive and respectful communications. Mark is the only person in the state of Oregon receive certification by The Association of Credit and Collection Professionals (ACA International) as a Credit and Collection Compliance Officer. He stays current on all legislation affecting the industry, and implements processes and training to ensure compliance at every level. Mark also designs and leads a continuous training program to improve collection recovery, overall understanding, and employee morale.

Chris Deless,

Vice President - Infrastructure

Chris' responsibilities include development and maintenance of the PCS technological infrastructure, and ensuring its systems interface seamlessly with that of our clients. Since joining Hawes Financial Group in 1999, Chris has introduced a number of technologies and procedures to handle issues ranging from security and integration, to matters of efficiency and convenience. Chris has expanded the PCS web initiative by providing online tools and reporting for clients, as well as developing intranet knowledge stores and applications to automate processes and create efficiencies that continue to give PCS and its sister companies the competitive edge.

Key Personnel