Patient Access staff play a critical yet often overlooked role in the revenue cycle. Learn how small improvements in front-end processes can drive better financial outcomes and patient experiences.

A recent Supreme Court ruling narrows the definition of auto-dialers under the TCPA, impacting how organizations use modern communication tools. Learn what this means for compliance and consumer outreach.

Many organizations underutilize their EMR systems, missing key opportunities to improve efficiency and revenue cycle performance. Learn the most common gaps and how to address them.

Our latest analysis shows that accounts using digital payments resolve faster and more efficiently. Learn how online portals can accelerate recovery and improve overall performance.

Struggling to manage payment plans through your EMR? Discover how smarter solutions can improve patient engagement, reduce defaults, and strengthen your revenue cycle.

The American Rescue Plan introduces key healthcare funding changes aimed at improving coverage and stabilizing revenue cycles. Learn how updates to COBRA, ACA, and Medicaid may impact health systems.

As collections become increasingly digital, data security is more critical than ever. Learn why SOC 2 Type II certification is a key standard for protecting sensitive consumer information.

The Opportunity Cost Calculator applies the marginal effect analysis from the study to your existing collections metrics to accurately estimate the amount of revenue that could be gained by the addition of specific data sets. The tool allows the user to experiment with different outcomes based on known account types, balances, and available demographic data – and choose to receive a sharable report of the results via ema

Patient communication preferences have evolved beyond a single channel. Learn why an omnichannel approach is essential to improving engagement and driving revenue in today’s healthcare landscape