Times continue to change and challenge even the healthiest businesses, but one constant remains the same. That constant is Professional Credit’s commitment to making the collection and recovery process on past due balances easier for consumers, easier for clients and a better value for all.

Did you know that consumer satisfaction and recovery rates are linked? Studies have shown that simply extending empathy has the power to nearly double collection rates. Join Professional’s Vice President of Sales, Lisa Kirk, for the 3 ways to apply empathy for a better consumer experience.

Did you know patient satisfaction can drop up to 30% during the billing cycle?  Considering the impact of the patient experience on patient loyalty, the financial experience is increasingly important. Join Strategic Sales Executive, Ken Sundberg, for the 6 elements needed for a positive patient financial experience.

The CFPB’s edits to the FDCPA’s Regulation F were a game-changer, and for those who were unprepared, it has impacted their client’s revenue. Compliance with these changes doesn’t have to be intimidating. Professional Credit is an industry resource for Reg F for a reason, and we’re here to give you the play-by-play.

Second placements are the practice of transferring overdue accounts that have had little to no movement from your primary collection agency to a new collection partner. While this strategy has been utilized for ages, few health providers recognize just how effective it can be at getting movement on stagnant accounts and recovering revenue that might be otherwise written off.